FAQ

• Why Readymade templates than custom designs?

  • The Main things are price and time : Our high quality PSD, HTML, eMail Templates available from $1-$20. You can easily choose a design suits to your requirement and download it instantly.For customization, you can contact us or any designer.

    For example if you are going for a custom design, id it takes 50 Hours, you have to pay at least around $500 for a small project. But when you purchase a template and any designer can customize it according to your requirements for $100-200 maximum. Usually any good template will reduce the production time to 50% at least.

• What do I receive when I order a template?

  • After the successful payment, you will instantly receive a zip file contains the source files mentioned in the product description. You will need unzipping software to open the .zip archive, Kindly check, Winrar – http://www.rarlab.com/ or winzip – http://winzip.com

• What is the difference between CSS Templates,PSD Templates, e mail Templates?

  • CSS Templates will consist the PSD sources files+HTML files,CSS,javascript files along with external resource links if anything used in the template.

    PSD Templates will have only the PSD source files along with files along with external resource links if anything used in the template. Email Templates will consist the PSD sources files+HTML files,CSS,javascript files along with external resource links if anything used in the template. All Templates will have help document for easy customization.

• What are the limitations to use the templates?

  • You may build a website using the template in any way you like. You may not: Redistribute templates. Claim intellectual or exclusive ownership to any of our products, modified or
    unmodified. All products are property of content providing companies and individuals. Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design)

• Do you provide membership access to download all files on time basis?

  • Sorry, we do not provide membership based services right now.

• I would like to make payment by company check. Is that possible?

  • No, We don’t support purchasing through checks right now.

• I ordered a template but haven’t received the files!

  • Please contact our Billing Department – e-mail (sales[at]trytemplates[dot]com)

• Why I was billed twice?

  • Make sure that these charges have different order IDs. If it is so, contact our billing department.

• Can I redownload the file once again?

  • Yes. But until you clear your cookie or within a week. If you can’t download please contact (sales[at]trytemplates[dot]com).

• What software do you recommend for making changes in Templates?

  • We suggest you to use Adobe Creative Suite. For the PSD templates go to Adobe PhotoShop and for HTML,eMail Templates use Dreamweaver.

• Can you suggest best place to find photos/images for modification of templates?

  • We recommend you to purchase images from www.bigstockphoto.com.

• Can I use your templates to develop websites for my customers?

  • Yes. It is perfect for designers who want to offer their customers a high-quality design and also save time and money.

• Can I put low resolution thumbnails of templates on my website for my clients to choose designs?

  • Yes, of course.

• Do I need technicalknoweldge to modify the templates?

  • Yes to edit CSS templates, you will need to know basic HTML or one of the HTML editors (Microsoft FrontPage and Macromedia Dreamweaver are the popular ones. Knowledge of image editing software (Ex. Photoshop)can help if you want to make change in the design of the template.

    But, if you don’t have knowledge over these software, leave it to our template customization service. Also there are hundreds of web designers available who can work on the necessary changes for you for small fee.

• What are free templates?

  • You can download them and even use them for your projects. These free templates are under Creative Commons Attribution 2.5 License. You are free to download and use them in any way as you wish as long as you give a link back to our site.

• Do you offer refunds?

  • Templates are non-tangible digital products. Therefore as a policy we do not offer any refunds. However if you have a genuine reason, please write to us. However, please note that any such request(s) or claim(s) will be granted at the sole discretion of the company management, please write to (support[at]trytemplates[dot]com).